This course explores the right skills and mindsets for a professional salesperson. Participants will learn essential sales skills, from controlling the conversation and asking the right questions to uncovering customer needs and adjusting the message accordingly. At the core of this course is a more effective and more professional sales approach.

  • Have the right mindset that a professional salesperson must possess.
  • Know how to prepare for a sales
  • Able to connect better with customers by understanding them and communicating effectively with them
  • Know how to make a professional sales presentation
  • Know how to negotiating terms, overcome objections and close sales confidently
  1. Preparing to sell
    • Having the right mindset
    • Aiming for success
    • Gaining self-confidence
    • Getting organized for sales
  2. Dealing with customers
    • Understanding different types of customers
    • Prospecting for customers
    • Planning sales calls
    • Communicating effectively with customers
    • Providing good customer service
    • Satisfying customers’ needs
  3. Sales presentation
    • Planning the approach
    • Using AIDA model
    • Presenting features and benefits using S.E.L.L. approach
    • Negotiating terms
    • Handling objections
    • Closing the deal
  4. After the sales
    • Providing after sales service
    • Maintaining relationships

Post Training Quiz and Completion of Action Plan.


2 full days (14 hours)

Course Fee

Vietnamese: $1200 to $1600 per group
English: $1800 to $2400 per group


From our experiences in working with SPECTRA in developing our human resources capabilities, we have been satisfied with the trainers’ professionalism and skills, the quality of the training materials and administrative support that SPECTRA provides.

Pham Tri Tuyet

HR Supervisor Canon Vietnam

We are very pleased with the quality of the training. The content of the training program was well-developed and highly relevant to our managers. The entire program was effectively delivered through engaging, fun and meaningful training methods that enhanced participants’ skills and knowledge.

Santi Sanguansat

Vice President - Aquaculture Business, CP Group

Throughout the years of experience in cooperating with SPECTRA, in developing our people, SPECTRA has proven to be a reliable training partner. Trainers of SPECTRA are knowledgeable and experienced. Furthermore, we have also been satisfied with the quality of training need analysis, customized training materials, administrative support and post-training evaluations that they have provided us with

Keichi Murakami

Executive General Manager - Isuzu Vietnam

The training class was fun and meaningful and has enriched all the participants with more knowledge

Richard KH Chua

Chief Executive Officer - Ben Thanh Management Services Co Ltd