GROSS CULTURAL UNDERSTANDING&COMMUNICATION
This course will give you an understanding of the cultural dimensions and the business etiquette of different cultures so that you become more confident when working with foreigners.
WRITING BUSINESS EMAILS IN ENGLISH
This interactive course takes the participants through the professional email writing process from start to finish, and offers helpful email writing tips for professional and effective emailing.
This course teaches participants how to identify conflict within workplace, find possible conflict outcomes, choose the right conflict resolution style and deal/mediate the conflict.